Doubletree Hotel At The Entrance To Universal Studios REVIEW

I just recently stayed at the Doubletree Hotel at the entrance to Universal Studios in Orlando FL. I wouldn’t recommend it to anyone and I certainly wouldn’t stay there again myself.

To start they post beautiful pictures of their hotel online, my advice, do not judge a book by its cover, otherwise you will be greatly disappointed! Read on…

The Doubletree Hotel at the Entrance to Universal Studios stated on their website to having just done a million dollars in renovations in their hotel however the light fixtures were awkwardly hanging off the ceiling due to not being correctly fastened and missing fasteners. The linens were dirty many with stains. The shower fixtures almost fell off the wall when I turned them on. Upon entering the room we found all the garbages full, which I was not too happy about. Our toilet ran (LOUDLY) all night and you could hear the guest in the above, below, and to the sides of you. Someone had also broken the ONLY manual lock to our room previously so it did not offer much comfort.

When we had called to make a reservation, the front desk could not provide us with a rate of any rooms there at the hotel and in turn transfered us to another person who wasn’t very friendly. Later on when we had called for directions to their hotel, the front desk sent us to an answering machine to leave a message and they’ll get back to you…needless to say that was completely unacceptable, so I called back and asked if the person speaking worked at the actual hotel, when they said yes I explained what had happened previously and that I needed directions, in turn I got an attitude with abrupt directions…not good customer service if I might add.

You also have to pay $9.00 a day for parking your car, $10.00 a day for internet, and $3.00 for use of the in room safe. FYI: There is a free (green and looks like a trolley car) shuttle you can catch for $1.00 right outside the hotel that will take you all over International drive (there is so much going on on International drive, lots of malls, stores, restaurants and outlets stores and mall) so take this if you can. It is a about a 20 minute walk from the hotel to Universal studios and you have to cross 6 lanes of traffic so grab a shuttle for this trip as well. Also NO continental breakfast :(

The pool and hot tub were big however it must have been spring break cause there were SO many teens and small children in the hot tub.

The hotel staff was very unpersonable with the exception of maybe two. It was not the greatest hotel I have ever been to and for the price I would not return. I was really disappointed.

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